Policy and Procedure Manual

304-5 - Verbal, Written and E-mail Communication Policy

Title:  Verbal, Written, and E-mail Communication
Owner: Director of Academic Advising
Last Update/Revised: 02/25/2021

Policy: Any member of the University who initiates and engages in an irate, sarcastic, impolite or rude communication (verbal, written, or email formats) with another member of the University will be subject to disciplinary action up to, and including dismissal, from the University.

Students, faculty, and staff must use the USU e-mail system for electronic communication of any topics related to USU. All members of USU (students, faculty, staff, and administration) are expected to treat one another with respect. Furthermore, students are expected to be polite and respectful when communicating with members of the faculty, staff, or administration of the University.

The University’s policy is to maintain respectful, professional, and polite conduct in all its communications and by all of its members. This includes all forms of verbal and/or written communication in meetings, courses, and via email. When people are upset or angry, they often engage in irate, sarcastic and unpleasant verbal and written communications (including emails and texts) in an attempt to vent their frustration. These types of verbal and written communications are not acceptable in a professional environment.

Purpose: To illustrate proper communication for all students, staff, and faculty.

Scope: The scope of this policy applies to all USU students, staff, and faculty.

Document and Form(s):