503-7-Cancellation-and-Refund-Policy

Cancellation Policy: Students may cancel their enrollment with United States University, without penalty or obligation, and obtain a refund of charges paid through the first seven (7) calendar days from the start of the program, or the start of the seventh day after enrollment, whichever is later.

If student cancels, any payments received shall be returned within 30 calendar days following the receipt of your written notice to withdraw the program.

To cancel your enrollment with the University you must submit a written request. The written notice of cancellation need not take any particular form and, however expressed, it is effective if it shows that the student no longer wishes to be bound by the enrollment agreement. Students may complete this in person, mail, or electronically (e.g., student portal, student email). If mailed or emailed, the written request must be sent to the student’s enrollment advisor or emailed to admissions@usuniversity.edu.

Refund Policy: Students who withdraw from a course prior to the course start date or during the first week of the course will receive a 100% tuition and fee refund for the course. Students who withdraw from a course during weeks two through five of the course will receive a pro rata tuition and fee refund for the course. Students who withdraw from a course after week five will not receive a tuition/fee refund for the course.

Students will be provided a pro rata refund of tuition charges up to (but not including) the end of the course/session for students who withdraw due to physical incapacity. Students who must withdraw due to physical incapacity but who complete the session (including by earning a failing grade) are ineligible for a refund. The student, or the student's representative, is required to submit reasonable documentation substantiating the student's physical incapacity.

Effective January 15, 2021, students pro rata refund will be calculated based on date of determination as stated below.

The pro rata refund percentage is calculated by dividing the number of days remaining in the course after the student’s date of determination by the total number of days in the course.

The Date of Determination of Withdrawal is the date the student requests to be withdrawn from a course by submitting the Course Withdrawal form through the Student Portal. In the event a student is administratively withdrawn (unofficial withdrawal) from their course due to non-participation and does not otherwise provide a Course Withdrawal form, the Date of Determination of Withdrawal is no later than 14 calendar days after their last day of Academic Activity. Please see the Attendance and Participation policies for a detailed explanation of Academic Activities.

Fee Refunds

All instruction-related fees are refundable on a pro rata basis in accordance with these guidelines.

Tuition and Fee Refund (based on an 8-week session)

Week 1 100% tuition and fee refund

Weeks 2 – 5 Pro rata tuition and fee refund

After Week 5 No tuition or fee refund

Refunds will be processed and mailed within 45 calendar days of the date the student is determined to be withdrawn from the University. Refunds are mailed to the student’s address on file with the institution. Students must ensure that their information is updated and is accurate. The University is not responsible for late or missing refunds if the student has not ensured accuracy of information with the Office of the Registrar.

Cancellation of Programs or Courses Policy: The University reserves the right to cancel or postpone a class or a program if student enrollment is insufficient. However, every effort will be made to cancel the class or program well in advance of the intended start date allowing students to reschedule or make other arrangements.

In circumstances where the University cancels a course, the University will reverse any associated charges and make a full refund of any payments if the student does not wish to continue.

Purpose: The purpose of this policy is to provide clarification of when a refund will be applied to a student's account.

Scope: The policy applies to all students who have had charges applied to their student account.

Document and Form(s): Not applicable