604-6 - Grievance and Complaints

Title:	Grievance and Complaints
Owner:	Human Resources
Last Update/Revised:	01/06/2022

Policy: The University strives to provide a comfortable, productive, legal, and ethical work environment. Employees should bring any issues, concerns, or grievances about the work place to the attention of their manager and, if necessary, to Human Resources. To help manage conflict resolution Aspen University has instituted the following process: If an employee believes there is inappropriate conduct or activity on the part of the Company, management, its employees, vendors, students, or any other persons related to the Company, employees should bring concerns to the attention of their manager. Most problems can be resolved informally through dialogue between the employee and their immediate manager. If they have already brought this matter to the attention of their manager before and do not believe they have received a sufficient response, or if the employee believes that person is the source of the problem, employees should present their concerns to Human Resources.

Purpose: The purpose of this policy is to provide employees with guidance on filing grievances and complaints.

Scope: This policy applies to all University employees.